Acceptable Use Policy

This Acceptable Use Policy (“AUP”) governs your use of the LumberStax platform and services (the “Service”) provided by LumberStax, LLC (“LumberStax,” “we,” “our,” or “us”). This AUP is incorporated by reference into our Terms of Service and Master Services Agreement. Capitalized terms not defined herein have the meanings given to them in the Terms of Service or, for customers with a signed Master Services Agreement, in that agreement.

By using the Service, you agree to comply with this AUP. LumberStax reserves the right to modify this AUP at any time by posting the revised version on our website.

1. General Conduct

You agree to use the Service responsibly and in compliance with all applicable local, state, federal, and international laws and regulations. You are responsible for all activities conducted through your account, including activities by your employees, contractors, and authorized users.

2. Prohibited Activities

You may not use the Service to:

(a) Illegal Activity. Engage in any activity that violates any applicable law, regulation, or ordinance, including but not limited to fraud, money laundering, antitrust violations, export control violations, or trade sanctions.

(b) Intellectual Property Infringement. Upload, transmit, or store any content that infringes, misappropriates, or violates the intellectual property rights, privacy rights, or other rights of any third party.

(c) Harmful Content. Upload, transmit, or store any malicious code, viruses, trojan horses, worms, ransomware, spyware, or other harmful software or content.

(d) Unauthorized Access. Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other means.

(e) Interference. Interfere with or disrupt the integrity, performance, or availability of the Service, including by transmitting excessive data, performing denial-of-service attacks, or using automated tools to scrape or overload the system.

(f) Reverse Engineering. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying ideas, algorithms, or structure of the Service.

(g) Competitive Use. Access or use the Service for the purpose of building a competitive product or service, or for benchmarking or competitive analysis without LumberStax’s prior written consent.

(h) Resale. Resell, sublicense, or redistribute access to the Service to any third party without LumberStax’s prior written consent.

(i) Misrepresentation. Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.

(j) Data Mining. Use automated tools, bots, scrapers, or similar mechanisms to extract, harvest, or collect data from the Service beyond what is necessary for your normal use.

(k) Circumvention. Attempt to circumvent, disable, or interfere with any security features, access controls, or usage limits of the Service.

3. Account Security

You are responsible for maintaining the security of your account credentials. You agree to: (a) use strong, unique passwords; (b) not share your login credentials with unauthorized individuals; (c) promptly notify LumberStax of any suspected unauthorized access; and (d) implement reasonable security practices within your organization to protect access to the Service.

4. Data Responsibilities

You are responsible for the accuracy, quality, and legality of the data you upload or input into the Service. You represent and warrant that you have all necessary rights, consents, and permissions to use and process such data through the Service. You shall not upload or store any data that you are not legally authorized to possess or process. Do not upload government identification numbers, personal financial account numbers, or health information; the Service is not designed to hold them.

5. Resource Usage

You agree to use the Service within the resource limits of your subscription plan. Excessive or abusive use that significantly exceeds normal usage patterns or that degrades the Service for other users may result in throttling, suspension, or termination of your account.

6. Enforcement and Consequences

LumberStax reserves the right to investigate any suspected violation of this AUP. If we determine, in our sole discretion, that a violation has occurred, we may take any of the following actions: (a) issue a warning; (b) temporarily suspend access to the Service; (c) permanently terminate access to the Service; (d) remove or disable offending content; or (e) take legal action.

LumberStax will make reasonable efforts to notify you of any enforcement action, except where notification would compromise an investigation, is prohibited by law, or where immediate action is required to protect the Service or other users.

7. Reporting Violations

If you become aware of any violation of this AUP, please report it to LumberStax immediately at the contact information provided on our website. We take all reports seriously and will investigate as appropriate.

8. No Waiver

LumberStax’s failure to enforce any provision of this AUP at any time shall not constitute a waiver of our right to enforce that or any other provision in the future.

9. Contact Information

For questions about this Acceptable Use Policy, please contact LumberStax, LLC at legal@lumberstax.com.